(RALPH ORLOWSKI/Getty Images) Partner Perspectives are a collection of high-quality analyses and commentary produced by organizations around the world. Though Stratfor does not necessarily endorse the views expressed here — and may even disagree with them — we respect the rigorous and innovative thought that their unique points of view inspire. ...

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Great customer service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won’t be profitable for long. Great customer service is all about bringing happy, satisfied customers back.  It’s about sending them a...

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What a great question.  Every business we work with, has not just one hiring disaster, but generally a few more.  The longer in business the more stories of that ‘bad hire’.  While some of these make great stories, especially over your beverage of choice, hiring disasters are on average three to five times costlier to an organization, than simply wha...

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Emmanuel Macron’s victory in the French presidential election averted a crisis for the European Union. Had she prevailed in Sunday’s vote, Marine Le Pen could have helped set the bloc’s demise in motion, even if her most radical proposals, such as holding a referendum on France’s eurozone membership, would have been...

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